Whoa, its been almost a month! Too long. I've been in the midst of moving, well sort of. My lease was up Aug. 15th and I can't move into my new apt. until Sept. 1, so I temporarily moved into my friend's apt (who is in NYC for the next 2 weeks) until I can move into me new apt. I'm so glad to get away from my crazy roommate finally, but with all the stress of getting things together it hasn't left me too much time to knit. I've been working on socks for my secret pal (I really want to tell who she is, but not just yet!) and haven't been doing too well. I promise to get my package out to get this week since its going international, so I'm going to Windsor Buttons this afternoon to get a few odds and ends for her. Hopefully once everything is settled I'll get back to more knitting.
And in other news I have a small (okay, kind of long) rant. Sorry for the rant but I’m so annoyed right now. I have DirectTV at my apartment, and let me tell you I’ve had nothing but problems (it goes out every time it rains) and horrible customer service with them.
When my roommate had moved back to South Carolina in Jan. it was changed from her name to my name. Come to find out we were put into a 2 year contract because they gave us a DVR box. This is a problem because my roommates and I knew all along that we were only going to be living in the apt. for a year (for various reasons, one was only in school for a year, I was planning on moving in with a friend, etc.). My lease is up on Aug. 15th, and the new people are moving into our apt. Sept. 1. I called DirectTV to see if I could somehow get out of the two year contract but they said there was nothing they could do and that I’d have to pay $12.50 for every month early that I’d want to cancel it which comes out to $162.50. Ok fine. The girl did say though that if I wanted to change the account into the person’s name that is moving into the apt. that I could do that (just like how my roommate changed it to my name when she left).
I talked to more than one person and they all told me that all we have to do is have both of us on the phone together to give our info and verify that the account is being changed over. So I call up while I’m at work today so I can do a conference call with the girl who will be moving into my apt. I get to someone and she says, no we can’t do this for you. So I ask to speak to her supervisor and she says “fine I’ll transfer you to her but she’s gonna tell you the same thing”. Whatever. I get to the supervisor and she tells me that in to way are they supposed to do this. I proceed to tell her that it was changed over into my name back in Jan. and she tells me that whoever did it wasn’t supposed to. “So then I shouldn’t be held to a contract if you illegally changed it into my name then should I?” I ask her. She says “but you are responsible”. How can I be responsible for something that was changed illegally against your company’s rules and procedures?!?! She keeps going in circles and repeating herself that I’m responsible and that she won’t change the account. I finally asked her to speak to her supervisor and she says he’s not there. So I ask his name and she tells me Leonard, but says she can’t give me his last name. Fine. I ask her for Leonard’s phone number and she won’t give it to me!! Arrgggg!!! Then she says “have I answered all your questions today ma’am?” I tell her, no you didn’t and she says “thank you for calling DirectTV, have a good day”.
I’m beyond pissed right now simply because I was told by at least two people when I was on the phone with DirectTV that this could be changed over. And if it can’t, they never should’ve put it in my name!!!!!!! I just have to tell you all if anyone is ever thinking about getting DirectTV, DON'T!! They have been nothing but trouble for me for the past year.
Ok, thanks for being patient through all of that. I must get back to some projects so I can post some knitting news and pictures.
